The Priors Team are delighted to announce that we have been successful in being selected as a ‘finalist’ in the ‘Best Treatment of Nervous Patients’ category in the Private Dentistry Awards 2016! The Winners will be announced to the dental profession at the glittering ceremony at Park Plaza, Westminster in London on Friday 9th December, and published in the upcoming issue of Private Dentistry journal and on The Private Dentistry Awards Website. We enjoy an excellent reputation in our area for treating nervous patients and would love to be recognised for this.
Here’s a sneak peak at an extract taken from our entry application.
Best Treatment of Nervous Patients
At The Priors Dental Practice, we understand that many people have a fear of coming to the dentist, and that this affects people in different ways.
We have a great team who are all fully trained and experienced in treating nervous and phobic patients. We always take the time to listen to our patients concerns and address anything in particular that they may find stressful. We ensure that we build a close patient rapport, which our nervous patients find extremely comforting and reassuring.
When a patient first steps foot through our door they are welcomed by our lovely reception team who are on hand to answer any questions regarding dental treatment. We offer new patients who are nervous the chance to have a look around the practice and meet all of our staff before they even make their first dental appointment with us. Sometimes, just explaining what the procedure involves, and by treating patients at their own pace, allows them to feel more comfortable whilst having treatment. We are always happy to show patients how our equipment works and have an informal chat.
After creating a proposed treatment plan for a patient, our treatment co-ordinator will send a letter to them outlining what is required including costs and further information leaflets. Our treatment co-ordinator is available to talk to at any point, and the patient can also make an appointment to come in and speak to her in a private office area. We can book further appointments starting with any simpler treatments first and take one step at a time to suit each individual allowing more patient control.
We use very gentle local anaesthetic techniques which includes the use of a topical gel to numb the surface of the gum and careful administration of the local anaesthetic. We appreciate that sometimes patients still may need extra help to get them through some procedures, for these patients we do offer oral sedation. This allows them to feel more relaxed and able to cope with having treatment done.
Our patients with a nervous disposition are able to put their complete trust and confidence in the professional ability of our clinical team which reduces levels of anxiety. In addition, we encourage questions and patients are given appropriate explanations of all treatment options available. We have equipment such as intra-oral cameras which enable us to show and explain to patients more thoroughly.
The Priors is equipped with the latest technology in dentistry. Our state-of-the-art surgeries mean that we stand apart from other practices and our implant suite provides a tranquil area for advanced surgical treatments. It is our philosophy to excel in all areas of service, treatments and care. We are a practice built upon providing bespoke dental care to suit individual needs, serving both referring dentists and their patients and our own established client base.
We enjoy an excellent reputation in our area for treating nervous patients and would love to be recognised for this.
Testimonials from previous Priors nervous patients:
“I have been registered at The Priors for the past two years. As a sufferer of panic attacks, visits to the dentist have not always been easy. However, from the onset, all staff at The Priors have been very sympathetic and supportive of my anxiety. This ‘support’ resulted in me agreeing to opt for some fairly extensive work on new veneers last year, which as a lecturer has improved my confidence greatly. Their approach throughout has always been friendly, comforting and encouraging. I would like to take this opportunity to thank everyone, from the receptionists to Dan and the assistants.”
“For the past 22 years plus, I have been a patient of The Priors Dental Practice. In that time, I have had numerous procedures performed, some of which have been very long and difficult, as I am a very nervous and apprehensive patient about seeing the dentist it has not always been easy. I have found both Mark and Daniel to be truly informational and knowledgeable in their field. They both take time to explain in detail their findings so that you are comfort able with the outcome. I would also like to thank them both for trying to relieve my anxieties as a very nervous patient. Everyone from the receptionist, nurses, hygienist, manager are friendly and courteous. I am so impressed with the results of decent dental work. Unbelievable difference! Thanks to Daniel I can smile again.”
“At the age of forty, I was very nervous of having orthodontic treatment and was feeling very self-conscious at the prospect of having braces. However, after meeting the team at the Priors, I felt reassured and had complete trust in their ability and I knew that they would achieve the desired outcome that I wanted, which was to achieve a more confident smile”.